Factors influencing patient satisfaction vary by care settings

The factors that determine the level of patient satisfaction with pediatric care vary significantly depending on which departmental setting patients receive treatment within a healthcare system, according to a new study published in the American Journal of Medical Quality. Researchers from Nemours/Alfred I. duPont Hospital for Children in Delaware said the findings could greatly aid improvements in patient experience in primary, specialty outpatient specialty, emergency, and inpatient care settings. —> Read More