Study uses 311 complaints to track when and where neighborhood conflict emerges

In a new study from New York University using 311 complaint data, researchers tracked when and where New Yorkers complain about their neighbors making noise, blocking driveways, or drinking in public. They found that these complaints — a defining aspect of urban life — are more likely to occur in areas sandwiched between two homogenous communities, where the boundaries between different ethnic and racial groups aren’t clearly defined. —> Read More